Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag your own experience with an offshore book? Here's how to reach us and what we can (and can't) help with.
How to Reach the Team
You can email us at [email protected]. We read every message and try to reply within a couple of business days, though it can take a little longer during busy stretches. When you write in, it helps to include the name of the sportsbook you're asking about and, if relevant, roughly when you signed up or tried to withdraw — details like that let us look into specific claims properly instead of guessing.
What We Can Help With
- Corrections or updates to information on a sportsbook listed on Best Offshore Sportsbooks, including bonus terms, licensing details, or payout methods that have changed
- Feedback on your own experience with a book we've reviewed, whether it was smooth or frustrating
- General questions about how we score and rank offshore sportsbooks
- Suggestions for sportsbooks or topics you'd like to see us cover
- Reports of broken links, outdated pages, or anything else that isn't working as it should
What We Can't Help With
We're an independent review site, not a sportsbook, a payment processor, or a regulator. That means we can't:
- Access your betting account, process a deposit or withdrawal, or intervene in a dispute with a book directly — that has to go through the sportsbook's own support channels
- Give personalized betting advice or guarantee outcomes on any wager, market, or bonus
- Provide legal or tax advice about betting with an offshore book from your state; for questions like that, speak with a qualified professional who knows the rules where you live
Every offshore sportsbook we cover is licensed outside the US — typically in jurisdictions like Curaçao, Panama, or Costa Rica — and none of them are regulated by any US state gaming authority. That means the usual protections you'd get from a state-licensed operator, such as segregated player funds or a formal dispute process, don't apply. If you run into a payout issue or a dispute, your first step is always the sportsbook's own customer support, and we'd genuinely like to hear how that goes so it can inform future updates to our reviews.
Feedback That Shapes Our Reviews
Our rankings — covering books like Lucky Rebel, Bovada, BetOnline, and the others on this site — are built from research into odds, market coverage, banking options, payout speed, and reputation. Reader feedback is a useful check on all of that. If a book has been slow to pay, changed its bonus terms, or handled your account differently than we describe, let us know. It won't change our position on any book overnight, but it does feed into how we re-assess these sites over time. If you'd like to understand how we arrive at our scores in the first place, our About Us page covers that in more detail.
A Reminder on Responsible Gambling
If you're reaching out because betting has started to feel stressful, hard to control, or like something you're chasing rather than enjoying, please know that support exists. Our Responsible Gambling page has tools and information, and you can also speak confidentially with someone at the National Council on Problem Gambling helpline, 1-800-GAMBLER. Offshore sportsbooks often don't offer the same self-exclusion or account-limit tools that regulated US operators do, so it's worth building your own safeguards — like setting a personal budget before you deposit — rather than relying on the site to do it for you.
Before You Write In
For questions about specific bonus terms, rollover requirements, or how our editorial ratings work, you may find your answer already covered on the relevant sportsbook review or in our Terms and Conditions. That said, if anything is unclear or you think we've got a detail wrong, we'd rather hear about it than have it sit uncorrected — so don't hesitate to email us either way.
This site and the sportsbooks it reviews are intended for adults aged 21 and over. Betting involves real risk of financial loss, and no outcome — including any bonus, odds boost, or promotion mentioned on Best Offshore Sportsbooks — is guaranteed. Check your own state's laws before wagering with any offshore operator.